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How do you get more patients in 2010 and how do you make them ask for more and bring their friends with them.
Friday, 14 August 2009 10:06   

To get a steady flow of new patients/clients you must change your thinking from "I can do everything on my own" to "I network with others, learn from others and contribute to others' success".

Discover how you can get more patients:

The good news is that you are already on your way to effective healthcare networking because you are reading this website. Zegee Community is founded on the premise of networking and community values.

You might not see the direct connection between working with others and more patients because it is counter-intuitive. All excellent business ideas are counter-intuitive. When you embark on your networking activities, you will never go back to working alone.

Use Emotional Intelligence (EQ) to get more patients and referrals:

Emotional Intelligence

You make money, get more patients!
You save money, get exposure, more patients, referrals and networking relationships with other health professionals.

Your activities for more patients/clients:

  • giving more value to your current patients via educational materials
  • networking with other health professionals
  • building teams
  • embracing technology to improve patient-provider communication
    • your website
    • your audio testimonials
    • audiobooks, DVD's, e-Books ( PDF )
  • improving your communication and sales skills
  • improving your customer service skills
  • protecting your reputation
  • earning trust and loyalty
  • managing your character and personality with Emotional Intelligence
  • practicing what you preach - congruity between advice and your character
  • establishing clear philosophy of care
  • being more flexible with payment options

What is the first step?

The first step in getting more patients, making more money and getting referrals is to obtain clarity about your current situation, your future goals and strategy on how you get there. If your goal is to "get more patients", then it will be difficult to reach. If your goal is to reduce complaints, create a website, get 5 audio testimonials from current patients, then getting more patients will happen automatically.

  • Get clarity
    Establishing a baseline is the first step. Just like with your patients - to help them you must first learn about them. In your practice you cannot improve what you cannot identify. Questions relating to your present situation enable you to establish goals and achieve your desired outcome. Zegee Community members have higher chance to achieve their goals simply because of the "pressure" from belonging to a community of like-minded people.
  • Learn what your patients want
    Most health professionals want to help/cure/treat all kinds of illnesses and maladies but focusing on everything is a mistake. Focusing on 5 customer needs should be your target - another of those counter-intuitive yet excellent business advice. Learn from your patients what they need by conducting in person, on the phone surveys. Having a website in which you can collect survey information is an excellent tool. Give an incentive for your patients to do that - 30% off from next treatment. You will be surprised what you "don't" know about your patients that keeps you from getting more.
  • Improve your customer service skills
    Did you know that your ego is holding you back from getting at least twice as many clients? Saying "I am sorry", "Thank you", and having been trained...yes, trained! in customer service skills can highly increase your chances for patients returning and bringing their friends with them to see you. It is all about how you make your patients feel. Do you ask them about their dogs, children, job, hobbies? If not then how can you relate to them? You can't! Start today by picking up a book on customer service and implementing ideas about making your patients/clients feel "at home" when they see you. You can use Zegee Community Forum to ask others what they have done to improve customer service skills.
  • Use more technology
    Having an attractive website is a requirement today if you want to make more money, get more patients and get into other revenue-generating activities. Audio testimonials are also a must to get more clients/patients because it is the best tool to showcase your treatment benefits and their outcomes. At Zegee Forum, we can answer all your questions about technology.

How will Zegee help you get more patients:

  • You get exposure
    Zegee Community is for both patients and health professionals. Your participation in the Forum, Blog, Interviews and creating a profile you will get exposure to patients like never before. When you join Zegee Community you get the leverage, technology and support you need to achieve all of your goals much sooner than if you worked on your own.
  • You beat your competition
    Other health professionals who are not part of Zegee Community will have difficulty keeping up with your progress. They are not going to be "on top" of things and they will stick to doing things on their own without support. This is a great opportunity for you to break through the competitive "ceiling of complexity" and render your practice the best in your area.
  • Join and see for yourself
    Join Zegee Healthcare Community today and see for yourself how easy it is to make more money, get more patients and referrals.



Comments (13)Add Comment
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written by nexium side effects, July 05, 2011
Thanks for sharing this post. It will definitely help me get more patients I'm sure
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written by Sandra, July 13, 2011
Great article on getting more patients. In my opinion, the best way to get more customers is to give them the best of treatments possible.
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Keep a high quality of your services and it will travel from patient to patient. Recommendations from others is the cheapest and best marketing available.
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